What to do if you have this type of claim
Report damaged power lines to Enemalta.
When you suffer damages due to the negligence of third parties please ensure that you provide us with details of such person(s).
Turn off the water main to your home in the event of a burst pipe and keep electricity turned off if there is standing water in the house.
If you suspect a theft or break-in, never enter the house alone. Call the police and wait for them to arrive. Do not touch anything until police and/or forensic experts tell you to do so. Notify them of the lost or stolen items to enable them to issue the relative report. After the relevant surveys have been carried out, you should set about securing the premises/residence (even if on a temporary basis) to protect yourselves and prevent further damage.
If your property has major structural damage and there are any doubts about your safety, call the local authorities before entering.
Take reasonable steps to protect your property from further damage (ex: board up broken windows). If cleaning has to be carried out following fire and or water damage, this should be done immediately to minimise your losses. However please don’t throw away damaged items until we have seen them and given you the go ahead to do so.