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Boat FAQ

Boat Insurance
Frequent Questions

Claims

What should I do if I want to claim? When should I inform Police Authorities?
In the event of a loss, theft, or malicious damage to your property, you must inform the Police within 24 hours of discovery. Fill in and sign the claim form (please make this clickable link to open boat claim form) and send it over to our claims team at [email protected] or call us on 2343 5249 to be guided accordingly.
Should I keep damaged items?
Yes, damaged items should always be kept until we advise you to dispose of them.
What should I do if I am not satisfied with the service I am given?
With the best will in the world, concerns about some aspects of our service can occasionally arise. In such circumstances our staff have wide authority to settle problems and will do everything they can to help. This should be your first point of contact. For further information please refer to our complaints procedure.

Insurance Cover

Do I need a nautical licence to insure a boat?
You do not require to be in possession of a Nautical Licence if your boat has an engine below 30HP but also up to 24 meters in length. However, if your craft is equipped with 30HP engines or more, then you should not drive the craft without having first obtained your nautical licence. Our policies insure persons that have the relevant qualifications according to Law so you would need to obtain the Nautical Licence to be in line with the policy conditions.
What documents do I need to carry on board the boat?
You should keep copies of your current insurance document, your vessel’s current registration document and your valid nautical licence (if required) in a waterproof document wallet.
Is my family covered if they get injured on board the craft?
The Personal Accident Section of the Atlas Plain Sailing policy provides benefits noted in the policy in respect of bodily injury sustained by passengers while on board.

Both Plain Sailing and Latitude policies protect you should you be legally liable for injuries which passengers (including family members) sustain while on board.
Should I decide to sell the boat, can I cancel the insurance policy?
Yes. You may cancel the insurance at any time and may even be eligible for a partial return premium if the craft is being sold and no claims have been lodged. In case of S-registered craft, we need to collect the registration certificate (on new owner name) issued by TM and the cancellation endorsement (which will be provided from our end). For Valletta Registered crafts we need to collect a copy of the bill of sale and the cancellation endorsement (which will be provided from our end).
Do I pay the insurance first or the registration?
For S-Registered boats and Malta Fisheries registered boats, an insurance document needs to be presented to Transport Malta to enable them to renew your registration/ register your craft. For Valletta registered boats (Merchant Shipping) one does not require proof of the insurance document.
Is it a legal requirement for me to insure my boat?
The law obliges all crafts with engines delivering more than 9.9 HP to be insured for at least third party risks.

Hello, I’m Andrea, a member of the Personal Insurance team.

If you didn’t find the answer you were looking for you can speak to me or one of my colleagues.

Our chat is open Monday to Friday: 8:30am to 6:15pm and Saturday: 8:30am – 13:00pm

If closed kindly submit your question here.

Do you need a claim form or to look at your policy?

Find all Boat Insurance forms, documents and more info here or go to our Help and Support section.

Do you need to make a claim or understand how to do so?

Don’t worry just follow our Claiming step-by-step process and let us know about it. We’ll sort out things for you immediately.