This is a service designed solely for clients who need emergency hospitalisation after hours. If you call the usual company number 21 322 600, you will be directed to our 24/7 Emergency Health Claims service. The service is designed to put members’ minds at rest as to what their level of cover will provide.
The experienced staff member on call will be able to confirm whether treatment will be covered according to the member’s plan. We will be unable to deal with other queries through this service.
Atlas will not provide any advice or recommendation on what insurance cover best suits your needs and requirements but will provide you with all the necessary information about the significant features, benefits, limitations and exclusions of the products which will assist you in making your decision.
For more information about whether you are eligible for this service, please contact us.
Accessible health insurance plans that support your employees and business
Hello, I’m Angelica, a member of the Health Insurance team.
Speak to me or one of my colleagues if you require any assistance on Health Insurance.
Our chat is open Monday to Friday: 8:15am to 5:15pm. Our offices are closed on Wednesdays between 1:00pm to 3:00pm.
Outside these hours, you can leave a chat message or send an email to [email protected]