Atlas Insurance

What documents are required to lodge a claim?

Immediately after notifying us, fill out the claim form and sign it. This can be filled online, at any of our offices, or by mailing it to us. We will need the following documents: 1. Motor claim form 2. Driving…

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What should I do if I have an accident?

First of all, stay calm! It is very important that should anyone be injured in the accident, please call the Police and an ambulance should there be grave injuries. If the accident is a bumper to bumper, fill in the…

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What is an Excess?

An excess is the amount which you are required to pay when you make a claim. Atlas motor policies do not require an excess to be paid for third party liability claims involving private cars when driven by drivers aged…

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Will I lose my No Claim Discount if I make a claim?

If the accident is not your fault, you will not lose your No Claim Discount. Please note however that if liability has not been determined yet and your insurance is up for renewal, the NCD will be temporarily lost and…

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How will I know if I’m at fault or not for an accident?

For simple claims, the law will give a quick solution such as bumper to bumper accidents where the vehicle hitting the vehicle in front is generally to blame. If the accident is more complex and the persons involved cannot agree,…

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Where do I take my car to be surveyed?

If damages to your vehicle are relatively minor and it can be safely driven, you can phone us up to make an appointment for it to be surveyed at our Ta’ Xbiex Seafront office or at other locations which are…

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Will I have to take my vehicle for repairs at a particular garage?

No, it is entirely up to you where to take your vehicle for repairs as long as the repairer is approved by the Malta Competition and Consumer Affairs Authority. We will guide you on this when you are making your…

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