Atlas Insurance

Are one way trips covered?

No. Travelpak only covers round trips starting and terminating in Malta.

Can I get a refund on a policy?

We will refund your premium if you find that the policy doesn’t meet your requirements. In this case you have to return the policy booklet and schedule to us within 14 days. Your premium will be refunded in full provided…

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What about expeditions and extreme sports?

The Policy will not cover you for boxing, bungee jumping, canoeing at grade 4 or above, caving or cave diving, canyoning, rock climbing or mountaineering requiring the use of guides or ropes, extreme sports of any kind, expeditions, quad-biking, gliding,…

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What do I do if I have a medical emergency during my trip?

Atlas has a 24 hour worldwide international medical rescue emergency service with Global Response. In the event of an illness or injury which requires you to go into hospital as an in-patient, please phone on +44 292 066 2438. You…

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What should I do if I am not satisfied with the service I am given?

With the best will in the world, concerns about some aspects of our service can occasionally arise. In such circumstances our staff have wide authority to settle problems and will do everything they can to help. This should be your…

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