Atlas Insurance

Should I authorise repairs prior to getting Atlas’ consent?

Preferably you should ask for a quotation and wait for our approval prior to authorising repairs. However, we do appreciate that under abnormal circumstances a quick decision has to be taken. In this respect, provided you are covered for the…

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What do I do if I want to make a claim?

Please refer to the home claims procedure in our Help and Support section or go to the main menu, select ‘Manage my insurance’ and choose the home option. In the unfortunate event of a burglary or a large loss due…

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Do I pay an excess if I make a claim?

Yes, you will pay the first €50 of most claims. See the policy document for full details.

What should I do if I am not satisfied with the service I am given?

With the best will in the world, concerns about some aspects of our service can occasionally arise. In such circumstances our staff have wide authority to settle problems and will do everything they can to help. This should be your…

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