Atlas Insurance

What should I do if I want to claim?

Please refer to the health claims procedure.

What should I do if I am not satisfied with the service I am given?

With the best will in the world, concerns about some aspects of our service can occasionally arise. In such circumstances our staff have wide authority to settle problems and will do everything they can to help. This should be your…

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How often can I claim?

You can claim as many times in a year as you like, although benefit limits may apply.

How can I be sure that I am covered before I go ahead with treatment?

Just call our team of claims handlers and tell them about your proposed treatment. For more information see our claims section. We require you to contact our offices when planning the following types of treatment: In-patient or daycare treatment (admittances…

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