Atlas Healthcare and AXA PPP healthcare celebrate 10th anniversary
AXA PPP healthcare CEO Keith Gibbs and AXA PPP International* Managing Director Andrew Coombs visited the island to host a lunch for directors and staff last week to mark the 10th anniversary of Atlas’s agency appointment by AXA PPP healthcare.
During the anniversary party Mr Gibbs thanked all those present and all who had worked hard over the years to make the partnership such a successful one; he drew particular attention to the truly gold standard of service achieved by Atlas which was corroborated by customer service research carried out each year. “We look forward to the next opportunity to celebrate our achievements, continued growth and diversification!” he concluded.
AXA PPP healthcare is one of the UK’s leading healthcare companies, founded in 1940 before the establishment of the British National Health Service. Around 70 years later, it now forms the healthcare arm of the AXA Group, a worldwide leader in financial protection.. AXA PPP healthcare has several million customers in the UK and internationally. Clients benefit from access to direct settlement arrangements with over 10,000 practitioners, hospitals and clinics across the world and many enjoy international services such as 24 hour International Emergency Medical Assistance, the new ‘Health at Hand’ phone help and advice line and website for members, AXA PPP healthcare e-newsletters and other services.
Atlas Healthcare locally is proud to provide care for many thousands of Maltese residents and has a growing market share reflecting its commitment to the highest standards of customer service while maintaining competitive and stable prices. Atlas Healthcare’s clients choose Atlas as a provider which offers a personal and efficient claims service that continually invests in improved technology facilitating new direct and online services.
New Online Service for Hospital Treatment from AXA PPP healthcare and Atlas
Atlas Healthcare has launched yet another new service on their website, www.atlas.com.mt which enables clients to pre-authorise insurance cover for their hospital treatment online rather than calling the offices to see what is required.
Before going in for hospital treatment, clients should always check with Atlas to make sure that they are covered for the particular treatment in question and to ensure that the hospital is a supporting hospital. This service offered by Atlas helps to avoid problems which may occur after treatment when claiming for the expenses incurred for private hospital in-patient or day patient procedures.
To facilitate the process, clients can now fill in an online form in one straightforward step through a secure, confidential transaction. A confirmation of receipt is automatically sent to the client via email which will be followed by a password protected document confirming the client’s level of cover and how it applies to the hospital in which the client will receive treatment.
